Building Self-Healing, Hallucination-Aware AI Systems with Runtime Configuration
Accuracy failures in production AI aren’t hypothetical—they’re operational incidents. Using a RAG-based health-insurance chatbot as the example, this session focuses on the patterns needed to detect hallucinations, observe model behavior, and automate recovery in live systems.We’ll show how runtime configuration and evaluation tooling make LLM deployments observable and tunable. A live demo illustrates hallucination detection at the decision boundary—catching fabricated answers before they reach users—and how to instrument latency, cost, confidence, and accuracy signals.We’ll then cover self-healing techniques: circuit breakers for degraded confidence, fallback workflows for misbehaving models, progressive rollouts for prompt or model changes, and configuration-driven guardrails that improve safety without risky redeploys.What you’ll learn:
- Patterns for detecting and mitigating hallucinations in production
- How to instrument GenAI pipelines with meaningful observability
- Runtime configuration strategies that make AI systems safer and more predictable
You'll leave with practical patterns you can apply to both new and scaled AI deployments.
Speaker
Scarlett Attensil
Senior Developer Educator @ LaunchDarkly
Scarlett Attensil is a Senior Developer Educator at LaunchDarkly, where she focuses on helping teams bring AI applications to production with confidence. With a background spanning AI/ML roles at Meta, Adobe, Instagram, and Atlassian, she's spent her career at the intersection of machine learning systems and developer experience. Scarlett holds an MS in Computational Statistics and brings a data-driven perspective to the messy realities of production AI. When she's not obsessing over prompt optimization strategies, she’s creating developer education content that helps complex concepts actually stick.
Speaker
Kevin Freeman
Software Engineer @LaunchDarkly
Kevin Freeman is a software engineer at LaunchDarkly specializing in AI architecture and developer-focused tooling. He previously worked across both startup environments and large-scale platform engineering at AWS, where he built and operated high-volume systems. Kevin’s work centres on creating resilient, intuitive AI solutions that empower developers to build smarter and more efficient applications.
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